1. What materials are used for your water park equipment?
We use high-quality fiberglass, Lianshi resin, Ashland gel coat, hot-dip galvanized steel, as well as UV-resistant and anti-corrosion materials to ensure durability and safety under all weather conditions.
2. Can you customize the water park design based on our site?
Yes. Buyers need to provide CAD drawings or site dimensions. We will design according to your site layout, budget, and theme requirements, and offer a free color plan for your confirmation.
3. Do you provide installation services?
Yes. We will send professional installation engineers for on-site guidance. If needed, we can also dispatch a full installation team. Labor, travel, insurance, and related costs are borne by the buyer.
4. What safety standards do your products comply with?
We are certified with CE and ISO 9001 Quality Management System certification, ensuring strict quality control throughout design, manufacturing, and sales.
5. What is your production lead time?
Typically 15–60 days, depending on the size and complexity of the order.
6. Do you offer after-sales service?
Yes. All products include a one-year warranty (from the date of installation) and lifetime technical support.
7. What is the average service life of your water park equipment?
With proper maintenance, our equipment can last 12–15 years or even longer.
8. How do you ship the equipment and how long does it take?
We use EPE foam with wooden frame packaging and ship by sea. Transit time depends on the destination, typically 20–50 days.
9. Can we order just one or two pieces instead of a whole park?
Absolutely. Our products are suitable for water parks as well as hotels, private pools, resorts, spas, residential use, etc.
10. Do you provide training and operational support?
Yes. We provide training on equipment operation, safety, and routine maintenance to ensure smooth park operations.
Audited Supplier 
){kind=link}